Can I feel secure using this site?
Yes. We are committed to protecting your privacy. We use the information we collect to process your order efficiently. We want you to be fully informed about how we guard your privacy, and about how we may use any information we gather about you.
Are my personal details kept private?
Any personal information provided to or gathered at moochies.com is controlled by Moochies Technologies Ltd, 159 Wardour Street, London, W1F 8WH, UK or Moochies Holdings PTY LTD, PO BOX 248, West Burleigh, QLD, 4219, Australia. We never make your details available to any third parties without your prior written consent.
Why does Moochies need so much information from me when I order?
When you order, we need to know your name, email address, and delivery address. This allows us to process and fulfil your order. We ask for your telephone number, so we can contact you if there is a query with your order.From time to time we do ask if you want to be kept you up to date with exciting offers and events at moochieforkids.co.uk. We do not send you anything unless you have given us permission to do so.If you have signed up to receive marketing communications from us, and want to change your mind, you can at any time.If you receive emails from us, simply click the ‘unsubscribe' link at the end of any email you receive from us. If you receive postal mailings simply email your name, address and postcode to firstname.lastname@example.org and we will remove you from our mailing list.
I've heard how unsafe the Internet can be – how does moochies.com protect my details?
We use the latest technology to ensure that all your personal details remain completely confidential.
If I pay by credit card, does Moochies keep hold of the details?
No. We never store credit card and other payment details.
Will Moochies disclose my information to outside parties?
Moochies.com may provide aggregate statistics about our customers, sales, traffic patterns and related site information to reputable third-party vendors, but these statistics will include no personally identifying information.We employ other companies and individuals to perform functions on our behalf. These functions include fulfilling orders, delivering packages, sending postal mail and emails, removing repetitive information from customer lists, analysing data, providing marketing assistance and providing customer services.These companies and individuals will have access to the personal information they need to perform these functions, but they may not use it for any other purposes and are required to process the data in accordance with the UK 's Data Protection legislation.We will only provide your contact details to third parties for marketing purposes if you have given us permission to do so. This means you specifically ticked the box in the “Your contact preferences” section of the site when you signed up with us and created your account.
What have I agreed to, by using this site?
What about ‘cookies' – how do they affect me?
I've still got questions. Who can I contact?
Moochies.com welcomes your questions and comments about privacy. Please send an email to email@example.com